Request transportation

Your Next Ride
Starts Here.

Tell us about your trip. We will contact you to confirm availability and details.

Submitting a request does not confirm a booking. Our team will contact you to confirm your trip.

Request Your Transportation

Complete the details below, or call us for assistance.

Consent

Please do not include diagnoses, medical records, or other sensitive health information.

Your ride is confirmed only after our team contacts you.

Prefer to request
by phone?

Call us and we’ll be happy to assist you.

What happens next?

We review your request

Our team will review the details you submit.

We contact you about availability

We’ll reach out to confirm your trip and discuss any needed details.

We confirm your trip details

Once everything is confirmed, you’re all set for your ride.

Before you submit

Have your pickup address, destination, and appointment time ready.

Why choose ByFaith

Support for every step of your journey.

Personal attention

We take the time to understand your needs and provide compassionate, respectful service.

Accessible transportation

Safe, reliable transportation options for individuals using wheelchairs or mobility devices.

Clear confirmation

We’ll contact you to confirm availability and all trip details before your ride.

Service areas

Serving Central Texas and surrounding areas.

Williamson

Travis

Bastrop

Hays

Caldwell

Bell

Burnet

Wharton

Map of Texas highlighting the Central Texas counties ByFaith serves

Contact us to confirm availability for your pickup location and destination.

Frequently asked questions

Questions before you request?

Is my ride confirmed when I submit?

No. Submitting this form sends us your request. Your ride is confirmed only after our team contacts you to confirm availability and your trip details.

Can I request a ride for someone else?

Yes. Family members, caregivers and healthcare staff can request a ride on behalf of a passenger. Choose who is requesting the ride in the form so we know who to contact.

What if I need a return trip?

Choose Round trip under Trip Type and add any timing details in the notes. Our team will confirm the return trip with you.

Need help with your request?

We’re here to assist you. Call us and we’ll be happy to help.